• James Brown

Serco Middle East Launches Graduate Programme for Class of 2020

Serco Middle East, the international public services company has announced the launch of its inaugural Graduate Programme as part of its vision to support aspiring regional talent as it seeks to create a globally competitive, future ready workforce.



Opening for applications on 15 June, the Graduate Programme is aimed at candidates who have recently graduated from University and will see them join the international company from September 2020. The company, which prides itself on its ‘people first culture’, is looking for candidates with a passion for supporting regional governments and a commitment to making a difference to the lives of citizens in the region.


Serco, which supports governments and corporates in the areas of citizen services, transport, healthcare, justice, defence and immigration in the region, already counts over 4,500 people in its workforce across the Middle East. The Graduate Programme is testament to its commitment to support local talent as they take their first steps onto the career ladder.


The Graduate Programme will include an intensive training course, designed to equip the new recruits with all of the skills needed to thrive and excel at Serco. During the Programme, headed up by the company’s Human Resources Director, Hana Kharmeh, the talent will rotate through a series of three placements in the UAE and KSA and will include hands-on learning and training on Serco’s key governmental and front line services contracts. At the end of the programme, graduates will transition into a permanent managerial role.


Successful graduates will be supported by their own placement manager, who will be responsible for guiding their performance, helping them build critical relationships, facilitating opportunities to apply both learning and insights and nurturing their growth and development. In addition, graduates will have the support of their own Serco Graduate Coach (Talent Lead), whose role will be to ensure their wellbeing and achievements as they are embedded within the culture of the business.


Commenting on the launch of the Graduate Programme, Hana Kharmeh, Human Resources Director at Serco Middle East, said: “There is so much young talent in the region and we are proud to support aspiring graduates as they embark on their careers. We are looking to on-board the brightest talent as part of our programme, which will see the successful graduates given thorough training, support and guidance so that they are equipped with the right skills for them to thrive in their careers in a forward-thinking international business with a heritage in the region.”


Phil Malem, CEO of Serco Middle East, commented: “Now more than ever, it is our duty to be investing in future leaders, and we are very much looking forward to supporting the region’s graduates as they journey into the world of work. We are a people focused business first and foremost, and we’re proud to have the opportunity to support the promising talent in the industry and to work towards achieving our nationalisation goals, which is a priority for Serco.”

Serco Middle East has a strong track record in driving the employment and development of National talent. Earlier this year, Serco’s efforts in the UAE specifically were recognised in the second cycle of the prestigious Emiratisation Awards for the Private Sector in Collaboration with MOHRE, which was attended by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the United Arab Emirates (UAE), and ruler of Dubai.


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In this article: Graduate Programme, The UAE, Middle East, KSA

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