DP World, UAE Region Adopts “Zodiac” Training Program To Improve Global Supply Chain Efficiency

The leading smart trade enabler, DP World, UAE Region, introduced the ZODIAC training programme, led by in-house Emirati calibres in The Ports and Terminals Training Center (P&TTC). The programme accredited by City & Guilds is now a recognised benchmark for effective training programmes to improve supply chain utilisation globally.


DP World, UAE Region Adopts “Zodiac” Training Program  To Improve Global Supply Chain Efficiency
Mohammad Belshalat, Director – Operations Support, DP World, UAE Region

This announcement comes to post the successful implementation of the ZODIAC automation system in Jebel Ali Port’s Container Terminal 3 (CT3) and exclusively training employees on effectively operating the automated system on 16 different areas using 18 internally integrated systems. So far, the programme has successfully trained 3,555 employees.


The primary aim of the training program is to bridge the users’ knowledge gap and spread awareness of the capabilities provided by ZODIAC to businesses and companies, enabling them to access the supply chain better. The training will also target customers, agents, contractors, consultants and other stakeholders.


Mohammad Belshalat, Director – Operations Support, DP World, UAE Region, said: "In DP World, UAE Region, we have always emphasised on automation and digital transformation. The cornerstone in building these capabilities is by qualifying our employees and users so they can benefit from our digital systems and adopt them in their operations and transactions. To achieve this our Ports and Terminals Training Center (P&TTC) has developed this training program based on the best practices and international standards, ensuring the highest return on the massive investment we dedicated to the development and implementation of ZODIAC.”

Belshalat added: “We are proud that both the ZODIAC system and the training program has been led by our in-house Emirati calibres, as a world-class product. It has been accredited by City & Guilds, one of the world's most prestigious bodies in accrediting training content.”

Being the largest training entity in the group in terms of its team, collection of training materials, and expertise in delivering training locally and internationally, P&TTC supports DP World, UAE Region’s mission and vision to lead smart transformation in its ports and logistics hub, in Jebel Ali.


The ZODIAC digital system also manages the rail and inland container depot (ICD), provides full fleet management, and controls the container freight station. Additionally, it provides real-time container location tracking, clearance, and delivery with billing systems, all supported by the Internet of Things. ZODIAC can also aid communication with onsite foreman’s PDA devices for on-ground operations and provide an automatic control system for the terminal gates. All these systems are orchestrated by artificial intelligence and machine learning.


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