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The First Group Expands Business with Launch of New Hotel Management Division

Updated: Jul 3, 2023

The First Group, one of the region's fastest-growing, end-to-end hospitality solutions providers, is extending its presence in the GCC with the launch of a new dedicated hotel management division, which will provide third-party management services to owners and investors looking to maximise the commercial potential of their hotel and hospitality assets.

The First Group Expands Business with Launch of New Hotel Management Division

With a proven track record of launching and operating some of the UAE's most successful upscale hotels and homegrown F&B brands, The First Group will leverage its proven expertise to offer best-in-class services and solutions to maximise the revenue-generating potential of clients' assets.

"We're proud to launch our new third-party hotel management business and are committed to setting the benchmark for excellence in one of the world's top hospitality markets. Our goal is to ensure that every property we manage operates to its maximum potential, remains adaptable to the latest market trends, and delivers exceptional guest experiences and strong financial returns for our partners," said Rob Burns, CEO of The First Group.

The launch of this dynamic new operation coincides with The First Group being appointed to manage the prestigious ZOYA Health and Wellbeing resort in Al Zorah, Ajman. ZOYA, the region's first fully integrated wellness resort, offers a unique and holistic approach to mind and body rejuvenation. The agreement reflects The First Group's commitment to expanding its portfolio of upscale hotels and lifestyle destinations while providing exceptional experiences to its guests and strong returns to its partners.

"ZOYA Health and Wellbeing Resort mark our 17th management agreement in the region. We are excited to bring our all-encompassing hospitality management approach to the wellness sector. Our team of highly experienced property managers, hotel operations and F&B professionals work in sync to elevate the performance of every hospitality asset we manage, ensuring they operate to their maximum potential and deliver the strongest returns," said David Thomson, Senior Vice President, Brand & Business Development at The First Group.

The First Group currently operates seven hotels in the UAE, and its core service offering represents a comprehensive approach to hospitality management. From sales and marketing, financial management, and human resources to the day-to-day running of the property itself, The First Group manages every operational aspect on behalf of its owner-partners. This ensures that each property under its management operates at its maximum commercial potential while remaining highly adaptable and ideally positioned to capitalise on the latest regional and global trends.

Over the past two decades, the First Group's proven industry success has made it a first-choice partner for some of the world's most respected hotel brands. Launching its dedicated hotel management division marks an important chapter for the company as it pursues its long-term international expansion plans.

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